English-Speaking Customer Service Representative - Night shift

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Cég neve

Transcosmos Kft
Munkavégzés helye

4002 Debrecen, Vezér utca 39.

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Egyéb juttatások
- Cafeteria
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Beosztás szerinti munkarend
Elvárt technológiák
- SECURITY MICROSOFT OFFICE
Elvárások
- Angol felsőfok
- Nem kell tapasztalat
- Középiskola

Cafeteria

Teljes munkaidő Alkalmazotti jogviszony Beosztás szerinti munkarend

SECURITY MICROSOFT OFFICE

Angol felsőfok Nem kell tapasztalat Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

Customer Service Representative (Night Shift – On-site)

Are you the type who’s more awake when the world sleeps?

If you enjoy helping people, solving problems, and communicating clearly, this night-shift Customer Service role might be perfect for you!
As part of our friendly, international team, you’ll handle customer requests mostly via phone, but occasionally through chat, and email – directly from our office at night. We’ll count on you to make every interaction smooth, helpful, and positive.

What you’ll do

Assist customers and partners with product or technical questions
Handle calls, chats, and emails with professionalism and empathy
Troubleshoot issues, track cases, and make sure customers get clear solutions
Escalate requests to the right teams when needed
Follow data privacy and security rules
Collaborate and communicate positively with your teammates

Requirements

What we’re looking for

You’re customer-focused, calm, and solution-oriented
You speak and write English fluently
You’re organized, detail-oriented, and quick to learn
You’re comfortable using Microsoft Office tools
You already have some experience in Customer Service or a BPO role — or you’re eager to build it!

Requirements

High school diploma or equivalent (college studies preferred)
Excellent English communication skills
Availability to work night shifts on-site in our office

Working mode and location

Schedule: Night shift - from 15:00 to 00:00 (There is night shift allowance in this position.)
Location: This is an onsite position, and we are based in Debrecen, Vezér strt. 39. (4032)

What you’ll love about working here

Supportive, energetic, and international team
Friendly work culture where your effort matters
Valuable experience in communication and problem solving
A stable position with real opportunities to grow

What we offer

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.

To acquire the necessary knowledge we provide a paid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.
Competitive salary
Cafeteria
Team building and free time activities
Modern office environment