Dutch speaking customer support specialist (hybrid or remote in Hungary) - bp

Jelentkezem

Cég neve

Grafton Recruitment
Munkavégzés helye

Távmunka / Remote

Nézze meg a jelentkezők átlag bérigényét!

Ft/hó Megnézem

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárások
- Angol felsőfok és
- Holland felsőfok
- Pályakezdő/friss diplomás
- Egyetem

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

Your Responsibilities:
- Support fleet business operations (experience in this area is a plus)
- Provide customer support via phone and email (no chat)
- Handle approx. 4-5 calls and 10-20 emails daily
- Maintain customer data and manage complaints
- Collaborate closely with sales colleagues
- Work with Salesforce

Requirements

What We're Looking For:
- Dutch language proficiency at C1 level (written and spoken)
- English language (B2 at least)
- 0,5-1 year of experience in a customer facing role
- Excel skills at intermediate or advanced level
- Customer-focused mindset and problem-solving skills
- Strong communication and time management abilities
- SAP/Salesforce knowledge is an advantage

What we offer

We Offer
- Hybrid working model (approx. 2-3 days office / home split) - fully remote is also possible from within Hungary
- A modern office in Budapest's 13th district, normal office hours
- Opportunity to work in a global, multicultural team
- Be part of a growing environment - agency contract with constant support
- A collaborative, professional environment within a company committed to sustainability and innovation

Company info

bp is reimagining energy for people and our planet.

They provide heat, light and mobility to customers worldwide. They're fundamentally transforming what they do so they can reach net zero by 2050 or sooner. They also have a strong mission to help the whole world reach net zero too - working across the industry to improve people's lives. It's crucial to them that the differences we see in the world around us are reflected in the workplace. Who you are is what counts, not where you're from or how you live your life.