Transcosmos Kft logo

Dutch Speaking Customer Service Representative (Home-Office)

Állás részletei

  • Cég neve

    Transcosmos Kft

  • Munkavégzés helye

    Anywhere nationwide

  • Egyéb juttatások

    • Cafeteria
    • Szakmai tréningek
    • Munkába járás támogatás
  • Munka típusa

    • Teljes munkaidő
    • Home office
    • Alkalmazotti jogviszony
    • Általános munkarend
  • Biztosított eszközök

    • Monitor (1 db)
    • Desktop PC
    • Headset
  • Elvárások

    • Angol középfok és
    • Holland felsőfok
    • Pályakezdő/friss diplomás
    • Középiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül. Visszavonom
A hirdetés adatait sikeresen elküldte az email címére.

Állás leírása

Responsibilities

Transcosmos is an international leader in Business Process Outsourcing (BPO) services, including Customer Support services in German, French, Italian, Spanish, Portuguese, Polish and English. We employ over 50,000 staff worldwide and support amazing brands! 

If like us, you are passionate about people and technology then your amazing new job is just a tap away! 
Task:
  • Customer support on phone, email and chat platforms (answering general and specific questions of clients)
  • Professional handling of client claims and requests.
  • Computer assisted administration of client claims and requests.
  • Escalating more complicated issues for further processing


 

Requirements

Expectation:
  • High School degree
  • 40 hours per week working schedule within opening hours
  • Strong Dutch (C1) and English (B2) language knowledge
  • Great communication skills
  • Client focused attitude
  • Reliable and confident personality

Languages:
The tasks and responsibilities described here in shall be provided in Dutch – C1 and English B2
Can understand a wide range of demanding, longer texts and recognize implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions. Can use language flexibly and effectively for social academic and professional purposes. Can produce clear, well-structured, detailed text on complex subjects, showing a controlled use of organizational patters, connectors and cohesive devices.

Nice-to-have

Other:
Previous experience in a similar sector is an advantage. 

What we offer

What we offer:
Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.
  • To acquire the necessary knowledge we provide a paid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.
  • Competitive salary
  • Cafeteria
  • Team building and free time activities
  • You can work in full home office in Hungary or you can join us in our modern office environment in Debrecen.

Workplace extras

  • Canteen
  • Corporate events
  • Bicycle storage
  • Parking
  • Free coffee, soft drinks
  • Play corner

Álláshirdetés jelentése