Dutch Speaking Business Support Specialist

Our client, a leading global technology company, is seeking a skilled Dutch Speaking Business Support professional to join their team. This exciting opportunity offers the chance to contribute to a fast-paced, innovative environment while working with a renowned international organization. If you’re looking to make an impact in the IT sector, this is the perfect role for you.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent Level 2 teams
• Keep the user informed, own and follow-up ongoing cases
• Maintaining and improving customer satisfaction level

• Advanced or native in Dutch language and you have upper-intermediate English language skills
• Experienced in any customer service – experience gained in IT Help Desk/ customer support role (they provide you 4-weeks foundation IT training as part of the Onboarding process)
• You have willing-to-learn attitude & customer-focus mindset

• Home office
• Training and continuous learning and certification opportunities
• Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
• Easy to access location and modern office building
• Competitive salary and cafeteria benefits; free sport allowance, All You Can Move SportPass, medical benefits
• Reimbursable language courses
• Team events and Company events

If you are interested in this opportunity, please send your CV in English with the name of the position via ”JELENTKEZEM” button underneath!