Állás részletei
-
Cég neve
Vision Recruitment Kft.
-
Munkavégzés helye
Hibrid -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
-
Elvárt technológiák
- IT SUPPORT
-
Elvárások
- Angol középfok és
- Holland középfok
- Pályakezdő/friss diplomás
- Középiskola
Kis türelmet...
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Company info
For our multinational IT outsourcing partner we are looking for a
Dutch speaking Service Desk Agent
Tasks
- Address and troubleshoot IT-related issues for clients, serving as the initial point of contact (Level 1 IT support).
- Manage user inquiries via various channels, including phone, email, and support tools.
- Ensure accurate and thorough documentation of all issues and maintain records in the ticketing system.
- Escalate unresolved issues to the appropriate Level 2 teams for further assistance.
- Keep users updated on the status of their requests and ensure timely resolution.
- Focus on maintaining and enhancing the overall customer satisfaction throughout the support process.
Profile
- Advanced or native Dutch language skills,
- Confident English language skills,
- Good communication skills – both written and spoken,
- IT background is not necessary, training is provided.
What we offer
- Competitive salary package,
- Annual bonus system,
- Cafeteria package,
- Language course reimbursement,
- Free medical services,
- All You can Move Sportpass,
- High percentage of Home office option,
- Online trainings.
How to apply
If this position has caught your interest, please send us your English CV by clicking the „APPLY” button below!
Állás, munka területe(i)
Álláshirdetés jelentése
Állás, munka területe(i)
Álláshirdetés jelentése
