Director of Food and Beverage

We are seeking an accomplished Director of Food & Beverage to lead and elevate our entire F&B operation. This role is pivotal in driving profitability, innovation, service excellence, and talent development, while upholding Kempinski standards and embracing local authenticity. 



 

• Oversee all Food & Beverage outlets, ensuring profitability, exceptional guest experiences, and innovative menu engineering.
• Demonstrate in-depth knowledge of all hotel services and products.
• Maintain Kempinski brand standards while fostering local relevance and creativity.
• Lead, mentor, and inspire a high-performing team, cultivating a culture of excellence, passion, and accountability.
• Ensure all departmental operating manuals are prepared, reviewed, and updated annually.
• Source the highest-quality products, continuously improving standards and effectively communicating product knowledge internally and externally.
• Support and implement Talent Development initiatives across the department.
• Take full responsibility for the performance and quality of work of Outlet Managers and Supervisors.
• Ensure Outlet Managers and Supervisors plan and execute effective, outlet-specific training programs.
• Prepare and consolidate the annual departmental budget and ensure cost control and financial targets are met.
• Stay ahead of global culinary and hospitality trends to keep concepts fresh, competitive, and innovative.
• Handle guest complaints promptly, professionally, and courteously, ensuring swift resolution.
• Collaborate closely with the Kitchen Department to develop unique concepts, menus, and guest experiences.