Állás részletei
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Cég neve
TESCO-BST
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Munkavégzés helye
1138 Budapest, Váci út 187.
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Egyéb juttatások
- Cafeteria
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Munka típusa
- Teljes munkaidő
- Általános munkarend
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Elvárások
- Cseh felsőfok
- Nem kell tapasztalat
- Középiskola
Állás leírása
We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, payroll and internal helpdesk. Besides these, we have a modern Technology Hub developing software and applications used by millions of people globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are ready to learn and develop themselves. At Tesco Business Services & Technology we support our business operating efficiently and serving shoppers a little better every day.
Czech or Slovak Speaking Customer and Colleague Engagement Centre Associate ( Hybrid )
The Role
- Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and general customer service for Hungary, Slovakia and Czech Republic
- Troubleshooting, delivering great service experience, resolving issues
- Taking ownership of the issue
- Escalating contacts efficiently
Your background
- Graduate/ high school education
- Advanced Czech or Slovakian language knowledge
- Intermediate English knowledge
- Experience in Customer Service is an advantage
- Basic Computer Skills
- Experience in using MS Office (Excel, Word & PowerPoint)
- Willingness to move to Hungary/Budapest
What’s in it for you
Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:
- Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 10+5% shopping discount in every Hungarian Tesco store)
- Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
- Solid Business Background with more than 100 proud years of company history
- We are a Great Team and we are not fond of any formalities here
- Modern Office with great location (e.g.: free parking)
- Flexible Working policy (e.g.: Home-office)
- Language allowance
- Relocation package when permanently moving to Budapest, Hungary
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we"re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
#LI-AS1
#LI-Hybrid
Sector(s):
- Client Services, Customer Services
- Call Center Services
- Customer Services
- Business Supporting Centres
- Client Support, Administration
Apply:
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