Customer Support Specialist (English+Swedish+Norwegian)

Jelentkezem

Cég neve

Grafton Recruitment
Munkavégzés helye

Hibrid • Budapest

Elvárások
- Angol felsőfok és
- Svéd felsőfok
- Pályakezdő/friss diplomás
- Egyetem

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

A hirdetés adatait sikeresen elküldte az email címére.

Responsibilities

What You Will Do
- Guide clients in using smart finance automation tools and help them get the most value out of the products
- Become a trusted point of contact by understanding customer needs and providing clear, practical solutions
- Investigate and resolve product‑related questions, using your analytical skills to identify root causes
- Capture key insights and updates in the support system to ensure smooth follow‑up and team alignment
- Stay informed about new features and improvements so you can proactively support users
- Collaborate with product, development, and support teams to handle more complex cases and share customer feedback
- Maintain a positive and professional communication style, ensuring a great experience for every customer interaction

Requirements

What You Bring
- Experience in customer service, technical support, or a similar role
- Excellent communication skills
- Fluency in English + Swedish+Norwegian
- Basic technical understanding or openness to learning
- Strong problem‑solving mindset and attention to detail
- Ability to work effectively within a multicultural environment
- Familiarity with ticketing systems or support tools is an advantage

What we offer

Why You'll Love Working Here
- Modern Budapest Office
A bright, modern workspace with excellent public transportation access.
- Hybrid Work Model
Flexible home‑office opportunities to support work-life balance.
- Unlimited Gym Access
Free access to a nearby gym to help you stay energized.
- Daily Language Use
Use your English and Dutch/Swedish/Norwegian skills every day in an international setting.
- Supportive Global Culture
Be part of a diverse, collaborative team that values innovation and continuous learning.

Ready to Join a Growing Global Company?
Apply now and become part of the expanding Budapest team!

Company info

Our client, a globally recognized company specializing in finance automation solutions, is expanding its Customer Support team in Budapest. They work with major international clients to help them optimize and streamline their financial operations through modern, intelligent tools.

To support their growth, they are now looking for Customer Support Specialists with English + Swedish+Norwegian language skills to join their international and dynamic team.