Állás részletei
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Cég neve
Grafton Recruitment
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Munkavégzés helye
Hibrid • Budapest -
Nézze meg a jelentkezők átlag bérigényét!
Ft/hó Megnézem -
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
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Elvárások
- Francia középfok és
- Nem kell nyelvtudás
- Pályakezdő/friss diplomás
- Középiskola
Állás leírása
Responsibilities
Your Role
As a Customer Support Representative, you'll support customers across Europe who purchase through Dometic's webshop. Your main focus will be providing high-quality support in French and English, helping customers with:
- Product and technical questions
- Order- and delivery-related inquiries
- Guidance via email, chat, ticketing system, and limited inbound calls
This is not a call center role and not complaint-driven - most customers are outdoor enthusiasts looking for helpful, friendly advice.
You'll also have the chance to:
- Work with modern ticketing tools
- Contribute to the development of an AI chatbot
- Support process improvements during quieter periods
Requirements
What We're Looking For
- Confident French skills (B2-C1 level, written and spoken)
- Strong English communication skills
- Any customer service, office, or admin background - career starters are welcome
- A friendly, adaptable, and reliable personality
- Interest in helping customers and learning about technical products
What we offer
What We Offer
- Flexible working hours and 50% home office
- A calm, well-organized work environment
- Long-term stability at a growing global company
Company info
Customer Support Representative (with French)
Budapest | Hybrid (50% HO)
Do you enjoy helping people, solving practical questions, and working with international customers - all without the pressure of a classic call center environment?
Would you like to be part of a friendly, supportive team at a global company with strong Scandinavian roots?
Then keep reading
How to apply
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