Customer Support Intern (Spanish) - Eaton - Diákmunka

The primary function is to provide commercial support for portfolio of customers. Responsible for interfacing with
customers and internal parties via email, phone, chat and case management tools.

Your Key Deliverables:

• Handles inquiries via phone, chat and email from customers and/or internal parties.
• Order management: order entry, price checking, order clearing in compliance with Eaton's policies.
• Complaint handling.
• Support of delivery and billing.
• Handle a variety of pre-sales or post-sales service functions.
• Provide assistance to sales functions across EMEA and external customers in areas such as product/service order
  fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration
  request, product changes or returns, accounts receivable collections, invoicing requirements, contract
  issues/administration or lease administration.
• Pursues problem solving with help from peers and management.
• Foster an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and
  builds customer relationships.

• Valid full-time active student certificate or passive legal student certificate (in this case we can only accept applications from students under 25)
• Strong written and verbal communication skills in English AND Spanish required (C1)
• Intermediate knowledge of Excel functions
•  Experienced user of MS office
• Strong attention to details
• Ability to work in a team

Benefits:

• Gaining experience in a fast-paced professional environment
• Possibility to stay with the company in the long term
• Home Office
• Modern Office Environment
• Volunteering opportunities
• Well-Being programs

Why is it cool to work for EATON:

• You can gain real life experiences in your field.
• You can get real responsibilities in your work.
• You can be part of a young and energetic team, where your voice and ideas matter just as much as anyone else’s.
• You can get to know a lot of people from all around the world.
• You can be part of entirely new and innovative projects.