Customer Success and Sales Manager

Jelentkezem

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ClearVis PMS Kft
Munkavégzés helye

Hibrid • 1043 Budapest, Lorántffy Zsuzsanna utca 15.
Fizetés

Br. 850e - 1,2M Ft havi bér

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Egyéb juttatások
- Céges autó
Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- Általános munkarend
Biztosított eszközök
- Laptop
- Linux
- Mobiltelefon
Elvárások
- Angol középfok
- 5-10 év tapasztalat
- Középiskola
- 'B' kat. jogosítvány

Állás elmentve

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Responsibilities

We are rebuilding our sales and customer success team and are looking for our first Customer Success and Sales Manager in Hungary. This is a dual-role position split roughly 60/40 between sales and customer success:

Three days per week — Sales (Hunter): prospect, pitch, and close new optical retailers in Hungary. Run on-site implementation and training when a deal lands.
Two days per week — Customer Success: remotely support and grow our existing Hungarian customer base. Monitor usage, run onboarding follow-ups and "deepening" workshops, and triage incoming questions and bug reports together with our L1 support team.

You will travel within Hungary to customer sites for roughly three days a week (variable depending on pipeline). The remaining two days are remote / from home / from our Budapest office, your choice.

What You'll Work With

Customers: Optical retail chains and independent stores across Hungary
Internal stack: clearvis.io (our own product), CRM, Google Workspace, our handbook and runbooks
Team: Small, hands-on. You will be the first dedicated CS+Sales hire in HU; two more peers will join in HR and RO over the summer.

Requirements

5+ years of experience in optical retail sales and/or customer success — or directly adjacent roles (e.g., dental practice software, pharmacy chains, healthtech B2B sales).
Established connections and a recognisable reputation in the Hungarian optical retail industry.
Hunter mindset: you have personally closed new business, not only managed accounts.
Comfortable with field travel within Hungary (~3 days/week typical) and a valid driver's licence.
Working English for internal communication with the rest of the company and future regional peers.
Self-directed: you can structure your week, your pipeline, and your customer follow-ups without daily oversight.
Ownership: when a customer escalation lands at 5pm Friday, you don't put it off until Monday.

Nice-to-have

Direct experience selling or onboarding SaaS to small and mid-size optical chains.
Prior customer success / account management track record (renewals, expansion, churn-risk handling).
Experience running on-site training for non-technical staff.
Comfort with CRM hygiene and pipeline reporting.
Familiarity with the Croatian or Romanian optical retail markets (we are expanding there next).

What we offer

Fixed gross monthly salary: competitive, in line with the senior end of the HU optical retail B2B sales market.
Uncapped commission tied to first-year subscription value of every new store you sign.
Company car (incl. fuel, insurance, motorway pass).
Laptop, mobile phone, and SIM.
Travel and accommodation covered for customer visits and onboarding trips.
Direct line to the CEO — short decision cycles, real influence on how the team grows.
A real product with paying customers and a 13+ year track record.

Workplace extras

Bicycle storage
Dog friendly

Company info

Clearvisio develops cloud-based Practice Management Software for premium optical retailers across Central Europe. We are the market leader in Hungary and expanding into Croatia and Romania. Our platform integrates Electronic Health Records (EHR), Point of Sale (POS), and CRM functionality, serving hundreds of optical stores including major chains like Vision Express and GrandOptical.
Founded in 2012 and based in Budapest, we have built a robust SaaS solution that handles everything from patient examinations and medical device integration to inventory management and automated marketing campaigns.
Learn more at https://clearvis.io/