Állás részletei
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Cég neve
Barion Payment Zrt.
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Munkavégzés helye
Hibrid • 1117 Budapest, Irinyi József utca 4-20. -
Egyéb juttatások
- Egészségpénztár
- Cafeteria
- Céges üdülés, üdültetés
- Szakmai tréningek
- Nyelvtanulás támogatása
- Munkába járás támogatás
- Egészségbiztosítás
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Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Biztosított eszközök
- Laptop
- Monitor (1 db)
- Windows
- Headset
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Elvárások
- Cseh felsőfok vagy
- Román felsőfok vagy
- Szlovák felsőfok
- Pályakezdő/friss diplomás
- Középiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Feladatok
- Support customers via phone, email, live chat and our ticketing system.
- Help customers solve issues related to payments, accounts and transactions.
- Communicate with customers from Romania, Czechia and Slovakia.
- Investigate cases and find solutions independently or escalate when needed.
- Troubleshoot issues and follow up on more complex cases.
- Collaborate with internal teams to resolve customer issues efficiently.
- Keep documentation and knowledge bases accurate and up to date.
- Learn our products and systems and continuously develop your expertise.
Elvárások
- Fluent Hungarian and English
- AND at least ONE of the following: Romanian / Czech / Slovak
- Strong communication skills and a customer-focused mindset.
- Comfortable working with digital tools and software systems.
- Organized, reliable and detail-oriented.
- Ability to stay calm and structured when solving problems.
No previous Customer Care or fintech experience is required — we provide full training.
Előnyt jelent
- Previous experience in customer support.
- Interest in fintech or online payments.
- Familiarity with KYC / AML concepts.
Amit kínálunk
- Full training program — learn customer support and fintech systems from experienced colleagues.
- A strong starting role with opportunities to grow into operations, risk, product or sales roles.
- Hybrid work model: 2 days per week in our Budapest office.
- Supportive, structured team environment with experienced colleagues.
- Competitive salary, performance bonus and benefits package.
- Opportunity to work with international customers across Central and Eastern Europe.
Munkahelyi extrák
- Céges étkező
- Kávézó
- Céges rendezvények
- Kerékpártároló
- Parkoló
- Ingyen gyümölcs, nasi
- Ingyen kávé, üdítő
Céginformáció
Barion is a Budapest-based fintech company providing online payment solutions to thousands of merchants across Central and Eastern Europe.
Our 70+ person team builds payment infrastructure used in Hungary, Czechia, Slovakia, Romania and beyond. Customer Care plays a key role in supporting both private and business users and ensuring smooth payment experiences.
Join our team and help us deliver fast, friendly and reliable service while building your career in a growing fintech company.
Our 70+ person team builds payment infrastructure used in Hungary, Czechia, Slovakia, Romania and beyond. Customer Care plays a key role in supporting both private and business users and ensuring smooth payment experiences.
Join our team and help us deliver fast, friendly and reliable service while building your career in a growing fintech company.
Jelentkezés módja
Ready to take the next step?
Apply today on this page — we would love to meet you.
Apply today on this page — we would love to meet you.
Állás, munka területe(i)
Álláshirdetés jelentése