Commis de Rang (H/F)

Jelentkezés a cégnél

Cég neve

Mont Cervin Palace
Munkavégzés helye

Zermatt, 3920, Mitarbeiterbüro Bahnhofstrasse 38

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Alkalmi munka
- Általános munkarend
Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Főiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Your main tasks

Assist with mise en place and table preparation
Deliver dishes and assist during service
Clear tables and maintain cleanliness of the restaurant
Support the service team as needed
Guarantee exceptional guest experience and consistent luxury service standards.
Ensure full compliance with hygiene, safety and quality standards, including HACCP and LQA standards, and drive continuous improvement.
Ensure the proper daily service protocols and standards.
Regularly review and update guest CARDEX profiles.
Build guest loyalty and develop the clientele; promote the hotel's.
Do everything possible to anticipate and meet guests' requests.
Ensure proper compliance with applicable health and safety regulations.
Inform management of any “abnormal” situation regarding safety or risks of accidents involving guests or colleagues.

Requirements

Your Profile

Minimum 2 years of experience in a similar role within a 5-star luxury hotel / Palace.
Proven experience in a seasonal environment with high activity levels and operational peak periods.
Proven experience in guest relation excellence.
Strong background in handling VIP and high-profile guests, with absolute discretion and attention to detail.
Diploma in Hospitality Management, Hotel & Restaurant Management, or equivalent professional training.
Knowledge of HACCP and Swiss hygiene & safety standards; relevant certifications are a plus.
Continuous professional development and a strong interest in luxury service standards (LQA) are highly valued.
Fluent English skills; German and French is an advantage

What we offer

Benefits

Central staff accommodations in the heart of Zermatt
Employee, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
Access to our pool area during dedicated employee swimming hours
Through our development program, you have access to various courses, for example with the company Ritzy
Discounts on seasonal or annual ski lift passes with the Zermatt resident card
Employees who are unable or do not wish to work both the winter and summer seasons in Zermatt are supported—together with our partner hotels—in finding a complementary position

Company info

Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.