Deutsche Bank AG Hungary Branch - Implementation & Service Department
is looking for a
Client Implementation & Service Representative
Location: Deutsche Bank AG Hungary Branch – 1054 Budapest, Hold utca 27.
Department: Global Transaction Banking – Implementation & Service Department
- Is the main contact for corporate clients with regards to daily queries
- Manages account opening, client integration and platform delivery process for new clients
- Gives adequate information about banking activity and cash management;
- Responds to telephone and e-mail queries, follows up client queries with the relevant administrative tasks;
- Builds relationships with clients by listening and understanding their needs;
- Supports cash management deals and products implementation;
- Deals with customer complaints accurately and in a timely fashion;
- Delivers electronic banking related services including Level 1 support;
- Collaborates with local and global stakeholders.
- Excellent English and Hungarian knowledge, spoken and written;
- University or College degree in Economics or IT (finished or in progress)
- Banking experience is a definite advantage;
- Experience in Adonis is advantage
- Advanced PC knowledge with MS office applications;
- Customer and Service oriented mindset,
- Oustanding organizational skills, excellent time management, ability to plan and manage various tasks simultaneously;
- Ready to follow internal operational policies and ability to adapt him/herself to multinational environment;
- Good team player, helpful with other colleagues;
- Positive, pro-active, open-minded, high drive and energy.
- Competitive salary and compensation package;
- Continuous learning and development;
- Diverse multinational working environment.
- Bank, Insurance, Brokering
- Bank, Insurance Agent
- Client Services, Customer Services
- Call Center Services
- IT Operation, Telecommunication
- IT Support, Helpdesk
- Full time
- professional experience is not required
Required language level:
All of these are:
- English - higher advanced/fit for negotiation
- Hungarian - higher advanced/fit for negotiation
Budapest, 1054 Hold utca 27.
How to apply/ contact information:
If you would like to apply for this position, please send us your English and Hungarian CV with photo.