Application Operations Specialist – 2nd level
Állás részletei
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Cég neve
Lufthansa Systems Hungária Kft.
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Munkavégzés helye
Hibrid • Budapest -
Egyéb juttatások
- Egészségpénztár
- Cafeteria
- Egészségbiztosítás
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Munkaidő, foglalkoztatás jellege
- Alkalmazotti jogviszony
- 2 műszakos munkarend
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Elvárt technológiák
- WINDOWS ACTIVE DIRECTORY CLOUD SERVICENOW ITIL SQL DATABASE PHP BASH PYTHON TROUBLESHOOTING JIRA
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Biztosított eszközök
- Windows
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Elvárások
- Angol középfok
- 1-3 év tapasztalat
- Középiskola
Állás elmentve
A hirdetést eltávolítottuk a mentett állásai közül.
Hasonló állásokról értesítőt állítottunk be!
Válogatást küldünk a hasonló lehetőségekről e-mailben, és app felhasználóinknak push értesítésben is.
Állás leírása
Responsibilities
- Ensuring high availability and stable operations
- Monitoring systems and handling alerts
- Opening, managing and coordinating incidents
- Executing planned maintenance tasks
- Keeping contact with providers and internal technical teams
- Troubleshooting application issues and outages using documentation
- Resolving simple service requests from customers
- Participating in calls during outages to support recovery
Requirements
- Providing professional, high-quality support in a 24/7 shift environment (12-hour shifts) – working hybrid and home office
- Ability to work in a 12-hour shift schedule with a cyclical pattern: 3 days on the night shift (6:00 p.m. – 6:00 a.m.), 3 days off, 3 days on the day shift (6:00 a.m. – 6:00 p.m.), 3 days off
- Experience in Microsoft 365 administration (Exchange Online, Teams, SharePoint Online, OneDrive)
- Windows Server administration experience
- Active Directory Domain Services experience
- Cloud operation experience
- Experience with ITSM Tools (ServiceNow, Jira)
- Experience in application operation
- Good communication skills, solution-oriented thinking, and enjoyment of teamwork
- Confident English speaking and writing skills
- Curiosity, reliability, motivation and openness to learning
- Interest in aviation, mission-critical systems, and technical problem solving
- Enjoyment of digging into systems, learning how things work, and understanding how aviation IT runs behind the scenes
Nice-to-have
- German language skills
- Familiarity with ITIL processes
- Basic TCP/IP networking background
- SQL database basics
- Scripting skills (Perl, PHP, Bash, Python, etc.)
What we offer
- Hybrid working model requiring just 10 daytime office shifts per quarter, based on a 12-hour shift schedule
- Financial benefits such as an outstanding amount of cafeteria, referral reward and team or individual reward based on accomplishments
- Corporate health insurance package at one of the largest private healthcare providers with nationwide coverage
- Carefully designed career paths, with appropriate training courses and projects such as language courses, tech talks and trainings
- Lufthansa Group flight ticket discounts
How to apply
You can submit your application on the company's website, which you can access by clicking the „Apply on company page“ button.
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