Provide technical support via email and telephone to customers regarding the use and troubleshooting of KUKA Robotics products, Send technical documentation to customers as needed, Enter and maintain data in the ticketing system (Salesforce), Manage customer complaints effectively and...
IT support, Helpdesk
Alkalmazotti
Általános munkarend
Angol - középfok
Német - középfok
Answering calls and forwarding customer inquiries to the appropriate departments Ensuring smooth work processes (short talking time to lower the average waiting time) Sending technical documents to customers Data entry and maintenance in a ticket system (Sales Force) ...
Telefonos ügyfélszolgálat
Alkalmazotti
Általános munkarend
Angol - középfok
Német - középfok
Sikeresen feliratkozott a KUKA állásértesítőire. 
Answering calls and forwarding customer inquiries to the appropriate departments Ensuring smooth work processes (short talking time to lower the average waiting time) Sending technical documents to customers Data entry and maintenance in a ticket system (Sales Force) ...ma 11:48