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• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)

• Administrate service maintenance tasks of all types carried out by field services work force using relevant databases and applications to ensure up-to-date data for all customers at all times
• Manage the coordination and related administrative tasks of Field Service Engineers

Process customer orders accurately and efficiently while ensuring timely follow-up, stock updates, backorder reporting, invoicing, and return/claim management in line with agreed service standards...

• Customer Order Management mostly in SAP System.
• Executing and answering order entry, order modification, order status, material availability and similarrequests from German customers and Sales colleagues.
• Active participation in team meetings.

• Continuous support of a team of Operational Buyers
• Manage order confirmation from Suppliers
• Mass data upload to ERP system
• Investigate and resolve reasons of block invoices
• Collaborate with suppliers

• Perform collection related activities such as dunning, reporting, disputes resolution and accountreconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection

• Translate technical product documentation and PDH‑related content from English to Italian in line with Eaton’s translation and language policies
• Implement reviewer feedback and participate in quality‑assurance checks to ensure accuracy, terminology consistency, and clarity

• Full cradle-to-grave ownership of customer enquiries and issues
• Management of dynamic workflow across different channels
• Creative diagnosis of complex issues
• Collaboration with KYC and Financial Crime teams to facilitate customer issues