Data állások, munkák vevőszolgálat kategóriában

• Complex orders management in cooperation with AkzoNobel customers and internal departments.
• Informing customers about deliveries, related issues and changes.
• Entering orders to the system.
• Invoicing for customers.
• Claim handling, creation credit and debit notes.

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

• Manage order entry, follow-up, invoicing, and returns
• Provide accurate stock and backorder updates
• Handle customer queries and complaints professionally
• Collaborate with internal teams (Sales, Finance, etc.)

• Managing administrative processes related to completed rentals
• Handling post-rental financial and administrative tasks
• Recording post-rental charges (damages, penalties, additional fees) in the fleet management and billing system
• Monitoring outstanding balances and customer accounts

• Take ownership of customer issues from first contact to resolution.
• Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
• Provide frontline support via phone, chat, and email.
• Assist customers with product usage, features, and order‑related inquiries.

• Identify and analyze intercompany transactions
• Support the team in development of functional and financial analyses as well as comparable searches

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)

• Perform collection related activities such as dunning, reporting, disputes resolution and accountreconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection

• Support the Finance and Accounting teams in daily operational activities;
• Assist with data collection and preparation for country-level financial and statutory reporting;
• Support handling of finance-related inquiries by gathering information and escalating to senior team members;

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

• Preparation of monthly sales reports and updating and maintenance of customer product databases, customer-related data, and customer price lists
• Processing of all incoming new product information sheets and advertising brochures from customers

Data-Driven Journey Mapping: Assisting in the creation and maintenance of end-to-end customer journey maps, utilizing both qualitative and quantitative data to identify "moments of truth."...

Develop a deep understanding of your customer’s business requirements, industry challenges, and goals Gain a strong understanding of how our customers are using iREMS to maximize adoption, provide best practice solutions, and ensure account retention and growth Develop and manage a portfolio of...

Készpénzfeltöltés: vendégek készpénzének kártyára történő feltöltése Pénzkezelés: készpénz pontos, szabályos kezelése Adatrögzítés: szükséges adatok ellenőrzése, rögzítése...