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• Management and implementation of all operational processes in the Hotel ISG
• Coordinating all departments in the hotel with the aim of achieving the highest possible satisfaction of all guests

-Hire and lead the site team, building a strong culture aligned with the brand and German market. -Run daily operations, ensuring great service, compliance, and smooth shift execution. -Monitor performance and share insights with the UK team using KPIs and feedback. -Own financial results,...

• Contributing to develop a scalable operating model for “Full-Service Residences” and “Covivio to Share”.
• Lead the pre-opening phase of the Alexanderplatz project and ensure a successful operational Go-Live.

• Lead, train, and motivate front-of-house and back-of-house staff
• Manage daily restaurant operations to ensure efficiency and high-quality service
• Monitor inventory, ordering, and cost control to maximize profitability
• Handle guest inquiries and resolve complaints with professionalism

ABOUT THE ASSIGNMENT FlexDesk is supporting a high-end international client during the World Economic Forum (WEF) Annual Meeting in Davos (January 19–23, 2026). The assignment includes operations at a temporary event location on the Davos Promenade, located in the former Credit Suisse building, as...