Focus állások Budapesten (vendéglátás, hotel, idegenforgalom)

• Hotel and land service bookings.
• Communication with hotels, suppliers and clients.
• Communication in English, troubleshooting with partners and suppliers.
• Customer service via phone.
• Administration.

• Supporting the daily operation of the Reservation Department
• Handling general administrative duties
• Registering individual and group bookings
• Responding to incoming emails and phone inquiries
• Recognizing potential upselling, business opportunities
• Maintaining continuous contact with other departments

• Operate different type of tours (SER, ADH, SPE, MCE) across your destinations (CZ, SK, HU)
• Checking itineraries and services quoted by sales to ensure feasibility and making suggestions where necessary to maximize contribution to margin
• Control cost, profit optimization with renegotiation

                •             Lead, supervise, and motivate the front desk team to ensure outstanding service delivery                 •             Oversee daily front office operations, including check-in/check-out procedures                 •             Manage and respond to online hotel...

• Oversee the operation of 2-3 venues, and managing event offers & event execution
• Work closely with customers, and service partners to ensure seamless event coordination
• Conduct successful show-rounds, highlighting the use of meeting rooms and event venues with flexibility and adaptability.

• Provide personalized travel consultations to customers traveling to Japan via online, phone, email, and in person, to understand and meet their individual expectations.
• Create high-quality, tailor-made itineraries based on the travel needs and preferences of clients.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Participates in the employee performance appraisal process, providing feedback as needed.

• Oversee housekeeping operations
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules

Provide timely and efficient support/ communication for our Sales offices Provide excellent services for flight reservations and ticketing through Amadeus Book and manage train bookings with Eurostar Significant product & service knowledge with hands on reservation and ticketing skills Work towards...