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-Führung, Motivation und Entweicklung des Front-Office-Teams - Betreuung unserer Gäste während des gesamten Aufenthalts - Sicherstellung eines herzlichen und individuellen Empfangs - Professioneller Check-in und Check-out - Verantwortung für einen reibungslosen Aglauf an der Rezeption - Kontrolle...

• Delivering food and beverages with precision, care, and attention to detail
• Providing personalized and attentive service tailored to each guest
• Creating memorable, lasting, and individualized dining experiences

• Supporting and representing the Assistant Director of RB&E (Restaurants, Bars & Experiences) for the service area in the absence and being the contact person for the Restaurant Team
• Creation and control of rosters and holiday planning

Ihre Aufgaben -Führung, Motivation und Entweicklung des Front-Office-Teams - Betreuung unserer Gäste während des gesamten Aufenthalts - Sicherstellung eines herzlichen und individuellen Empfangs - Professioneller Check-in und Check-out - Verantwortung für einen reibungslosen Aglauf an der Rezeption...

• Delivering food and beverages with precision and attention to detail across all F&B outlets
• Providing personalized and attentive service tailored to individual guest preferences
• Restocking essential supplies, condiments, and linens to ensure the team is fully prepared for the service

• Lead all perspectives of the reservation process
• Play with prices and ideas to have the optimal occupancy at the best price
• Smile through the phone and e-mail to sell not only a product but an experience
• Maintain highest standards of a 5* superior hotel

• Maintain highest standards of a 5* superior hotel reception
• Create memorable, lasting and individual experiences
• Be pro-active and out-going
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests challenges independently
• Take responsibility in any part of the operational process