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• Professionally and warmly welcoming, informing, and serving guests in the restaurant and bar.
• Accurately taking and forwarding orders.
• Presenting and recommending food and beverage offerings in line with guests' needs and preferences.

• Check availability with suppliers by phone and email, process routine bookings and secure confirmations.
• Follow up on outstanding responses and keep booking records, deadlines and pending tasks up to date.
• Coordinate routine booking updates with our sales and account management colleagues.

Partner directly or indirectly, through third party agencies, with transversal brand teams, creative agencies, HCOs, Associations, and exhibit vendors for the best end-to-end experience at every event that meets/exceeds the expectations of our internal and external stakeholders....

On Congresses & Events:...

• Establish and achieve quality and guest satisfaction goals
• Help guests with their requests and complaints
• Analyse guest insights to identify and meet customer expectations and build on guest loyalty
• Regularly communicate with guests to ensure expectations are met

Help prepare basic culinary application samples as requested for customer briefs, product development needs, technology performance assessments, quality control standards, and sensory evaluations....

• Adhering to the specified instructions/tasks given by the superior
• Thoroughly cleaning cabins in the assigned section in accordance to the standardised set-ups
• Cleanliness in all pantries, lockers and careful handling of all equipment and machinery
• Room service
• Own quality control

• Coordination and supervision of daily technical operations, maintenance activities, and repairs.
• Involvement in the planning and implementation of maintenance, investment, renovation, and construction projects.