New állások, munkák vendéglátás, hotel, idegenforgalom területen

• Vendégek érkeztetése és utaztatása
• Pénzkezelés, számlák és fizetések intézése
• Vendég-igények és panaszok hatékony kezelése
• Vendégek tájékoztatása a szálloda szolgáltatásairól
• Concierge feladatok ellátása
• Szállodánk sztenderdjeinek betartása

• Be on-call for emergency phone calls during weekends/nights twice a month (From Friday afternoon until Monday morning)
• Ad hoc problem solving
• Prepare E-mails for suppliers including an overview with bookings for the upcoming weekend (as reminders) - this takes around max 5 hours per week

• Oversee, monitor, and supervise front office operations across four reception teams
• Coordinate the daily operational activities of multiple hotel units
• Manage reservations via email, telephone, and various online booking platforms

• You are in charge of smooth operations of the reception team and provide great customer service to our guests
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.

• Provide personalized travel consultations to customers traveling to Japan via online, phone, email, and in person, to understand and meet their individual expectations.
• Create high-quality, tailor-made itineraries based on the travel needs and preferences of clients.

• Build, develop, and maintain strong, long-term client relationships by understanding customer needs and acting as a trusted business partner
• Actively drive sales through regular client visits, phone calls, and proactive sales activities (sales blitzes, open days, partner events)

• a csapat vezetése, motiválása és fejlesztése
• konyhai folyamatok optimalizálása, minőségi követelmények biztosítása
• beszerzések, alapanyagok kezelése és felhasználásuk nyomon követése
• HACCP előírások betartása és betartatása

• Daily support of the Reservation Manager
• Registering the incoming reservations (booking systems, partners, etc.)
• Preparing offers for direct bookings (via phone or mail)
• Profit maximalization
• Preparing, sending and registering corporate offers
• Entering group rooming list

• Yearly event planning in line with the marketing strategy and business needs
• Coordinating all operations regarding international and domestic events in charge

• Provide professional and friendly service to our international guests
• Build rapport with guests and address special requests
• Give expert advice on food and beverages at the highest level
• Ensure all food and beverage items meet quality standards
• Set and maintain elegant table settings

Provide timely and efficient support/ communication for our Sales offices Provide excellent services for flight reservations and ticketing through Amadeus Book and manage train bookings with Eurostar Significant product & service knowledge with hands on reservation and ticketing skills Work towards...

• Sales conversations, acceptance and processing of written and telephone reservations
• Correspondence in German/French/English
• Advising guests regarding prices and categories
• Creating and keeping reservations up to date
• Preparing offers, confirmations, etc. in German/French/English

• Handling late check-ins and early check-outs
• Operating the telephone switchboard and performing basic administrative tasks
• Checking daily service reports
• Performing general cleaning duties
• Guest care and providing services

• Ensuring exceptional service and embodying our values of authenticity, precision, and attention to detail
• Close collaboration with a dedicated team to create an outstanding guest experience even before arrival
• Supporting the reservation team in all areas, from the initial inquiry to the final booking

• Erschaffen von MOWow Moments, die unsere Gäste überraschen und inspirieren.
• Zusammenarbeit mit externen Partnern, um einzigartige Erlebnisse für unsere Gäste zu gestalten.
• Ausgezeichnetes Wissen über kulturelle, sportliche und andere Aktivitäten in Wien und Umgebung.

• Professional preparation and distribution of daily lunch and occasionally dinner
• Support the Executive Chef in the development of a weekly Menu Cycle with the opportunity to introduce some exciting new Dishes
• Ordering of stock in cooperation with Executive Chef

• Durchführen von Check-In/Check-Out unter Einhaltung der LQA Standards
• Anreisevorbereitung auf täglicher Basis
• Bearbeiten von täglichen Checklisten der Rezeption
• Verkauf von Hotelgutscheinen
• Erfassen von Reservationen für Zimmer und Restaurants am Desk

• Aufnahme von Bestellungen
• Zubereitung aller Getränke
• Kompetente Beratung und Bedienung der Gäste
• Vorbereitung und Pflege der Bar
• Verantwortung für den Barbereich
• Aufnahme & servieren von Speisen (Snacks) & Fondue in der Bar
• mindestens 2 x wöchentlich Livemusik ;)

• Freundlicher und leistungsstarker Service
• Verantwortung für den reibungslosen Arbeitsablauf des à-la-carte Geschäfts, der Buffets oder Menüs

• Professional preparation and distribution of daily lunch and occasionally dinner
• Support the Executive Chef in the development of a weekly Menu Cycle with the opportunity to introduce some exciting new Dishes
• Ordering of stock in cooperation with Executive Chef