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• Representation of Aftersales in New Vehicle Development Programs
• Global Collaboration with the Global Lead Design for Service Program Manager
• Strategic Planning of the Global Program Support Plan for regional vehicle programs

• Processing of dealer enquiries on warranty topics for all D-A-CH markets
• Processing of dealer enquiries regarding parts goodwill in accordance with regulations

• Professional support to operational teams regarding compliance with Company Policies and emerging risks
• Leading and/or participating in internal control related projects and initiatives
• Supporting departmental workstreams

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• Engineering investment reporting for vehicle programs from initiation through approval milestones
• Management of engineering targets, actuals, and variance analysis
• Collaboration with Resource Planning and key stakeholders to review program performance

• Local implementation and development of product/pricing strategies on commercial vehicles
• Knowledge dissemination about commercial vehicles and electric commercial vehicles in the local team and importers
• Leadership of new vehicle product launches and team involvement