Technical administrator állások Svájcban (Üzleti támogató központok)

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Developing and maintaining recurring commercial and subscription reports (sales, customers, ARR, churn / retention, usage etc.)
• Performing ad hoc analyses on customers, products, channels, process efficiency to answer business questions

• Define project scope, objectives, and deliverables.
• Create detailed project plans, including timelines, milestones, and resource allocation.
• Assign tasks and responsibilities to team members.
• Facilitate communication and collaboration across departments and stakeholders.

System Administration & Development Manage and enhance SAP Business One (T-SQL version) along with other enterprise systems that keep our global operations running smoothly. Lead the migration of legacy processes to modern 2025+ standards....

Our client Philip Morris is looking for a Data Analyst based in Neuchatel or Lausanne (hybrid). ROLE PURPOSE: Enable data informed decisions by transforming raw business data (in particular IP Law internal data & publicly available patent data) into trustworthy and actionable insights and intuitive...

• Gather and challenge the needs of operational teams.
• Identify gaps between existing processes and standard Odoo features.
• Identify functional requirements.
• Prioritize end-user requirements by discriminating “must have” from “nice to have”

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Lead and manage end-to-end data extraction and request handling processes, ensuring delivery within defined SLAs, timelines, and KPIs across all investment and operating metrics;
• Proactively identify and address operational risks, bottlenecks, and quality issues;