Informatika állások Svájcban (Üzleti támogató központok)

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Use visual monitoring tools (spectrograms) to identify specific communication patterns
• Listen to recordings to confirm and classify specific events
• Document findings precisely in Excel
• Review and verify communication records to build a reliable database
• Current student with an analytical mindset

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

Monitor and execute the data operations and data quality process. May include coordination of testing, error handling, data conversion and/or validation, and audit/compliance actions (Non-Conformance (NC) and/or Corrective Action Preventive Action (CAPA)). Provide tactical direction to third party...

• Gather and challenge the needs of operational teams.
• Identify gaps between existing processes and standard Odoo features.
• Identify functional requirements.
• Prioritize end-user requirements by discriminating “must have” from “nice to have”

Lead the end-to-end implementation and enhancement projects for SAP Financial Accounting & Controlling (SAP FI/CO) modules including gathering requirements, configuration, creating test conditions, UAT, training materials and implementation....

• Define project scope, objectives, and deliverables.
• Create detailed project plans, including timelines, milestones, and resource allocation.
• Assign tasks and responsibilities to team members.
• Facilitate communication and collaboration across departments and stakeholders.

• You ensure seamless product onboarding and go-live readiness for the online shop, aligned with the commercial calendar and promotional events.
• You coordinate product launches by managing retro-planning and aligning timelines with the Online Sales Manager and cross-functional teams.