Programmer coordinator állások Németországban (Üzleti támogató központok)

• Handling customer inquiries as the friendly face and voice of MacGregor, ensuring everyone receives a fast and professional response
• Managing and monitoring the entire workflow, from preparing initial quotes to ensuring the final product reaches the customer on time

Develop corporate strategy in close alignment with senior leadership vision and objectives by conducting deep, insightful market / trend / competitor analysis and identifying & assessing strategic opportunities for BMG...

Direct PS Delivery for a region in EMEA (Western, UKI, or Central), guaranteeing smooth fulfillment of all engagements and consistent standards and consistent delivery of strong results QoQ. Collaborate with practice leads to uncover skill capacity gaps and potential growth areas....

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

Project coordination and planning: Maintaining and monitoring the overall project plan, coordinating milestones, resources, and dependencies, and supporting sprint and release planning...

• Lead the Stakeholder Helpdesk team with regards to employee, budget and task management
• Ensure the best possible service for our stakeholders, regarding timely and effective communication on relevant topics
• Regular reporting of data analysis to detect critical points and trends