Informatika állások Külföldön (Üzleti támogató központok)

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

Support development of corporate strategy in close alignment with senior leadership vision and objectives by conducting deep, insightful market / trend / competitor analysis and identifying & assessing strategic opportunities for BMG...

Defining the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk...

- Support building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD) - Design, develop, and maintain automation tasks using Python to facilitate smooth execution - Troubleshoot and resolve issues related to...

• Ensuring risk items are addressed in a timely manner through effective prioritisation of tasks.
• Proactively managing the trade allocation process to ensure timely execution of trade confirmations.
• Effectively driving forward business processes and client initiatives.

Lead the end-to-end implementation and enhancement projects for SAP Financial Accounting & Controlling (SAP FI/CO) modules including gathering requirements, configuration, creating test conditions, UAT, training materials and implementation....

• Define project scope, objectives, and deliverables.
• Create detailed project plans, including timelines, milestones, and resource allocation.
• Assign tasks and responsibilities to team members.
• Facilitate communication and collaboration across departments and stakeholders.

Taking responsibility: Collaboration and further development of processes and tools from Enterprise Architecture Management (e.g., in LeanIX, ServiceNow, BIC Process Design)...

• Process & Standards: Design, implement and maintain project management methodologies, processes, and best practices
• Planning & Execution: Project planning, scheduling, defining scope, setting milestones, and allocating resources

• You ensure seamless product onboarding and go-live readiness for the online shop, aligned with the commercial calendar and promotional events.
• You coordinate product launches by managing retro-planning and aligning timelines with the Online Sales Manager and cross-functional teams.

• Working on business analytics topics related to the sales performance of digital products within the connected car ecosystem
• Using cloud-based analytics tools such as Databricks, Power BI, Microsoft Azure, and GitHub
• Supporting stakeholders across more than 50 markets through direct collaboration

• Lead technical discovery sessions to deeply understand and map complex merchant requirements.
• Design and present tailored payment solutions, clearly mapping Mollie's APIs and products to specific business needs.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

As a Working Student, you'll support us in the areas of career development, staffing, and HR topics. In terms of career development, you'll assist our team in preparing Career Development (CD) meetings by requesting performance evaluations for our Senior Consulting Staff. You'll also aid in...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Shape and execute the global CRM and client strategy, aligning commercial goals, customer insights, and lifecycle stages to drive engagement, retention, and predictable growth....

• Project & workshop work – support our Change Management projects and gain valuable experience in cross-functional teams
• Analyzing and evaluating business cases for large transformation and value creation projects

• Assist in data collection, cleaning, and organisation for marketing and commercial projects
• Support campaign and performance analyses under the guidance of experienced analysts

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.