Development állások Dunakesziben (Üzleti támogató központok)

• Based on long term relationship with customer, acts as first point of contact at order management, quotation preparations and invoicing
• Lead and review operational performance with the cross functions

• manage RFPs, tenders and proposals end-to-end
• occasionally engage with potential clients during the pre-sales phase
• handle CRM administration related to opportunities and bids
• coordinate the preparation of complex proposals
• support contract management and documentation processes

Lead and continuously refine CE Online Business customer-facing processes, ensuring a seamless, efficient, and customer-centric operation....

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Establish and maintain metadata for relevant data domains, including identification of Critical Data Elements (CDEs), definitions, lineage and system mappings
• Create, maintain and publish metadata using the provided data management tools

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

• Be the process expert by understanding end to end processes, legislation and policies.
• Plan and manage workflow received for the team so that all inputs are completed as per the SLA guidelines.
• Balance priorities for the team to be able to complete all activities according to the schedules.

• Work within the team to ensure TGAP, guidelines, Key Financial Controls, other relevant policies and processes are correctly implemented in the country of responsibility
• Issuing Mall transactions
• Period closure activities
• Checking the accuracy and timelines

Reporting to the People Admin and Payroll Manager, who handles all administrative and people management, this role focuses exclusively on professional excellence and technical guidance....

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Investigating and resolving issues with wrongly supplier setup
• Investigating, resolving or escalating Oracle Accesses
• Managing the approval hierarchy
• Creating new position in Oracle, location for new CC, Item category
• Ensuring 100% compliance to Audit and any other regulations the process deals with