Technical állások VII. kerületben (Üzleti támogató központok)

• Actively support organizations within the Group in the group-level deep-dive analysis as a consultant with regards to the methods, used tools and desired outcome.
• Conduct systematic reviews and proposals for corrective actions and process improvements to enhance operation.

• Answering support queries via tools, phone and email, keeping daily contact with our employees calling from CC locations
• Resolving HR related issues which can occur in their total employee life cycle
• Providing technical support of HR self-service tools and systems

• Deliver pricing recommendations and bid strategy consultation aligned with market benchmarks and client expectations
• Interpret and analyze solution guidance, historical data, and competitive intelligence to support win strategies

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required

• Tűzjelző- és biztonságtechnikai rendszerekre vonatkozó projekt árajánlatok készítése
• A bejövő igények és információk alapján az optimális műszaki tartalom és árajánlat összeállítása
• A kivitelező és tervező partnerek napi szintű műszaki támogatása, e-mail és telefonos kapcsolattartás

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

Reporting directly into the Head of Operations on division KPIs, health status, and attention points/risks Leading, mentoring, and managing Service Operations Managers and support teams across L1, L2, and L3 Overseeing daily operational performance, ensuring SLAs/KPIs are met, and managing...

Overseeing and managing a dedicated segment of Supercharge Group’s project portfolio Acting as the line manager for selected Project Managers, driving their personal development plans, supporting team KPIs, and ensuring continuous professional growth Serving as a mentor, supporter, and escalation...