Remoteworking állások XVII. kerületben (Üzleti támogató központok)

- Telefonos ügyféltámogatás nyújtása német nyelven - Bejövő hívások kezelése, ügyfelek tájékoztatása - Adminisztrációs feladatok pontos elvégzése - Problémák megoldása - Partnerekkel és ügyfelekkel való kapcsolattartás...

• Sales és üzleti riportok naprakészen tartása, rendszeres összefoglalók készítése a menedzsment számára
• Menedzsment riporting támogatása – heti meetingek összefoglalása, ügyvezetői jelentéshez szükséges sales inputok biztosítása

Kezdésnek az ügyfeleink szakmai támogatása, ún. support tevékenység lesz a munkaköröd....

• Handle daily service operations tasks to support overall team goals and ensure service levels are met.
• Monitor key performance indicators (KPIs) and contribute to operational targets by maintaining accuracy, speed, and quality.

• Order Management: Accurately capture, validate, and process customer orders in SAP, ensuring compliance with business rules.
• Customer Focus: Deliver high-quality service with precision and a customer-centric mindset.

• Handle invoice processing, payments, and closings
• Ensure compliance and resolve issues
• Collaborate with stakeholders and suppliers
• Maintain documentation and support the team

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

What you will do Act as the main contact for Polish customers (phone & email) Process quotations, orders and complaints in SAP Coordinate with logistics & printing to ensure timely deliveries Provide product information, alternatives and availability updates Support Account Managers...

Ensure timely and accurate responses to high volume service activities for both internal and external clients Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement Achieve or outperform on service-level agreements and client expectations Embrace...

Ensure timely and accurate responses to high volume service activities for both internal and external clients Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement Be motivated to achieve or outperform on service-level agreements and client...

Support daily operations and continuous improvement of our Talent & Learning Suites Ensure master data quality through interface monitoring and data testing Set up and maintain user accounts, access roles, and permissions Identify and leverage opportunities for system enhancements Participate in...

Lead/maintain relationships – responsible for day-to-day high-quality service to consultants, responding to requests in a timely and efficient manner Gain a clear understanding of our Consultants and their clients’ servicing requirements, acting as a resolution point for outstanding issues or...