Php help cap javascript jquery állások XXIII. kerületben (Üzleti támogató központok)

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Support customers across Europe via email, chat, and phone.
• Help with product-related questions, orders, deliveries, and general inquiries.
• Work with modern customer service tools and collaborate with colleagues from different countries.

Tömeges nyomtatással és elektronikus aláírással kapcsolatos rendszerek (Inspire, Microsec E-Signo, Infoscope My-Szigno / CollectSign) E2E támogatását, a kapcsolódó rendszerek és IT technológiák bevezetését és folyamatos javítását...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Understand business automation requirements and collaborate with process SMEs to gather and document requirements.
• Support automation opportunity identification and process documentation activities.
• Create and maintain functional and solution design documentation.

• Felhasználók támogatása telefonon és e-mailben felmerülő informatikai problémák és kérdések esetén.
• Hibabejelentések és kérések fogadása, rögzítése, nyomon követése, valamint a megoldásuk koordinálása.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Lead proactive Problem Management, using trend analysis, event data, and service insights to prevent incidents before they occur.
• Provide end‑to‑end ownership of the Problem lifecycle, ensuring governance, prioritization, and control in line with ITIL best practices.

• Checking incoming and outgoing invoices
• Contributing to the end of month/quaterly/year end closing
• Upload data in Cello
• Reporting Activities
• Contributing to the end of the month closing activities

• Be the first point of contact for our B2C customers across EMEA.
• Handle incoming requests and questions with care and efficiency.
• Proactively improve processes to make customer journeys smoother.
• Share customer insights with our e-commerce team to shape better experiences.

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

What You'll Be Doing· Handle customer inquiries via phone, email, and chat, providing accurate information on shipments and services· Investigate and resolve shipment-related issues (delays, lost parcels, complaints)· Collaborate with logistics, warehouse, and transportation teams to...

In this role, you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB), achieving accurate & on-time updates that enable Continual improvement...

• Oversee the entire payroll process, ensuring timely and accurate payments to employees.
• Lead and mentor the payroll team, providing guidance, training, and performance management to foster a high-performing team.

Key Tasks and Responsibilities: • Taking ownership of customer issues reported and seeing problems through to resolution. • Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues. • Following standard procedures for proper escalation of unresolved...

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....