Analytical állások XVIII. kerületben (Üzleti támogató központok)

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

Process Analysis •Analyse and document business and operational processes of client organizations. •Support the identification of inefficiencies, improvement opportunities, and optimization potential. •Assist in developing recommendations to improve operational performance. Data Analysis •Collect,...

• Create and manage social media post copy based on the agreed content calendar and ad‑hoc requests from Business Partners.
• Collaborate closely with Business Partners to validate content, refine messaging, and adjust posts to current business needs.

• Investigating and resolving issues with wrongly supplier setup
• Investigating, resolving or escalating Oracle Accesses
• Managing the approval hierarchy
• Creating new position in Oracle, location for new CC, Item category
• Ensuring 100% compliance to Audit and any other regulations the process deals with

• Prepare monthly Settlements, Bilateral Deal positions, and end-of-period Deal True-ups in line with departmental priorities and timelines.
• Manage a portfolio of complex and large carriers, overseeing the resolution of billing and settlement disputes efficiently and collaboratively.

• Prepare monthly settlements, bilateral deal positions, and deal true-ups at the end of each deal period in line with operational priorities.
• Manage a designated portfolio of carriers, ensuring timely settlements and resolving billing or settlement disputes.

• Analyzing Sales and After-sales processes to identify optimization opportunities and improve operational efficiency 
• Recommending and coordinating the implementation of process improvements  

• Work within the team to ensure TGAP, guidelines, Key Financial Controls, other relevant policies and processes are correctly implemented in the country of responsibility
• Issuing Mall transactions
• Period closure activities
• Checking the accuracy and timelines

• Work within the team to ensure TGAP, guidelines, Key Financial Controls, other relevant policies and processes are correctly implemented in the country of responsibility
• Issuing Mall transactions
• Period closure activities
• Checking the accuracy and timelines

• Collect and unify financial data from company reports and input it into the system.
• Perform tagging processes to accurately categorize and organize data.

• Collect and analyse data on project costs, returns, and performance to support decisions on continuation or prioritisation.
• Maintain and update project management tools, methods, and a shared knowledge base to ensure standardisation across the organisation.

• Support of the billing/invoicing activities of 3 different countries and several legal entities
• Work within the team to ensure TGAP, guidelines, Key Financial Controls, other relevant policies and processes are correctly implemented in the country of responsibility
• Issuing AR transactions

• Be the process expert by understanding end to end processes, legislation and policies.
• Plan and manage workflow received for the team so that all inputs are completed as per the SLA guidelines.
• Balance priorities for the team to be able to complete all activities according to the schedules.

• Collaborate with internal and external stakeholders to identify digital solutions by analyzing processes and evaluating the feasibility of automation or reporting.
• Extract, summarize, and clean raw data to create valuable reports.

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Managing client accounts receivables portfolio and credit lines through a proactive collection of debts and reminding customers of their due payments over the phone and email.
• Sending balance information, statements, and invoice copies.

• Processing, reporting and booking invoices or other cost information from partners.
• Analyzing and controlling partner costs and partner statements; calculating licensee and agency fees.
• Issuing invoices / bills and credit notes to partners.

• Based on long term relationship with customer, acts as first point of contact at order management, quotation preparations and invoicing
• Lead and review operational performance with the cross functions

• Actively support organizations within the Group in the group-level deep-dive analysis as a consultant with regards to the methods, used tools and desired outcome.
• Conduct systematic reviews and proposals for corrective actions and process improvements to enhance operation.

Prepare, calculate and validate daily refining margin indicators, ensuring the latest benchmark elements, market data, SAP inputs, and internal feeds are accurately reflected in margin calculations used by senior leaders and site teams. Support explanation of variances between planned and realized...