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During your internship you will drive topics around customer-centricity and experience within our international service department....

• Support strategic initiatives within the Growth & Partnerships team
• Conduct research and prepare concepts for new ecosystem initiatives
• Bridge strategy and execution by identifying operational gaps
• Support the design and rollout of new partner pilots

You are not satisfied with merely achieving 100% SLA fulfillment, 5/5 CSAT scores, and perfect NPS, and you understand customer success as a continuous journey with evolving goals...

• Ensure accurate and timeous capturing and execution of customer's sales orders
• Provide first line support to customer inquiries, resolve customer queries timeously
• Enhance customer experience through customer service

You would like to take on responsibility? Actively participate in our international environment from day one and contribute to BASF's success by leading business-driven projects....

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• lead the end-to-end bid management process, including planning and coordinating proposals
• collaborate with cross-functional teams and technical experts, such as Sales, Solution Architects, Delivery and others to gather necessary information and resources

• Monitor security events and investigate alerts to identify potential threats.
• Handle IT security incidents following established procedures and escalate when necessary.
• Operate SOC tools and collaborate with the external MSSP for SIEM alert management.

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

• Support the Marketplace Escalation Process by tracking cases and following up in collaboration with the sales teams
• Assist with the implementation and maintenance of the SDA Scorecard Process
• Support the monitoring and documentation of qualitative criteria defined in contracts

• Assist customers with software application inquiries and troubleshooting issues
• Document customer interactions and technical issues in our ticketing system (Salesforce)
• Collaborate with senior support staff to escalate complex issues and ensure timely resolution

Project Associate, Omya Performance Polymer DistributionResponsibilitiesProject Management Support:Support the overall project to establish Omya Performance Polymer Distribution as a globally recognized performance polymer & rubber distributor.Prepare the necessary materials for each project...

Akvizíciós források feltérképezése, használata, új partnerek felkutatása, mely magába foglalja a hideghívások kezdeményezését, személyes találkozók szervezését Kapcsolatfelvétel (jogi személyek) lehetséges ügyfelekkel kapcsolat tartása telefonon, e-mailen és személyesen Potenciális tartós bérlet...

• Translate strategic directives from the CEO into actionable project plans, ensuring clarity of roles, responsibilities, and success metrics.
• Coordinate and steer projects that drive organizational transformation, efficiency, and alignment across business functions.

• Support cross-functional initiatives at IONITY with focus onstrategy communication & execution
• Take responsibility for smaller work packages within project and process management, as well as other disciplines within the Strategy & Transformation department

• Collaborating closely with the Sales Enablement Lead in EMEA to support the execution of regional CRM and sales enablement initiatives
• Partnering with regional Heads of Sales, Marketing, and the CRM IT team to ensure alignment and adoption of the EMEA CRM harmonization strategy

• Provide day‑to‑day scheduling support for the Consul‑General, including arranging simple internal and external meetings and keeping diaries up to date.
• Assist with preparing and organising documents for meetings, such as collecting briefing papers and formatting presentations.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Lead continuous improvement and automation initiatives to streamline workflows, enhance productivity, and reduce operational costs.
• Analysing operational processes to identify and implement opportunities for optimisation, efficiency and cost reduction

• Support the project management office (PMO) in driving the development of our digital Revenue Management solutions, including planning and execution of the project timeline
• Provide ad-hoc support to the PMO and other team members, including meeting minutes and other documentation