Support manager állások, munkák Üzleti támogató központok területen

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Develop, update, and improve training materials (classroom, e-learning, manuals, guides).
• Deliver training face-to-face, online, and on the job.
• Evaluate training success using feedback, KPIs, and engagement data.
• Maintain high-quality content in SESE Academy and monitor LMS usage.

• Review, analyse in case of any issue occurred on individual portfolio related documents (invoices, credit notes).
• Conduct analysis and investigation under the supervision of team lead of any occurred incident in relation to the AP processes on team portfolio.

Reporting directly into the Head of Operations on division KPIs, health status, and attention points/risks Leading, mentoring, and managing Service Operations Managers and support teams across L1, L2, and L3 Overseeing daily operational performance, ensuring SLAs/KPIs are met, and managing...

• Support the Program Manager with preparation of meetings, reporting, timeline tracking, and risk management
• Coordinate activities, deliverables, and timelines across multiple vendors, integrators, and internal stakeholders