Associate director cqv integrated biologics állás, munka

The IT Service Desk Analyst will provide first line technical support to users. The successful candidate will require an aptitude for working with applications / systems to undertake analysis, diagnosis and resolution of user's technical issues, which may range from basic troubleshooting to more...

• Supporting the sales team
• Collaborating in the preparation of quotations for customers.
• Collaborating and reporting to the Sales Manager
• Liaising with foreign and domestic customers, organising and conducting meetings

• Ensure all administrative tasks connected with the People lifecycle are completed in line with legislation and internal guidelines
• Liaise with various teams to ensure payroll activities are completed on time and payments are paid on time.

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Be the process expert by understanding end to end processes, legislation and policies
• Handle any supervisor calls received from the Pepole partners in Stores / Office / DCs and resolve the issue

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Assist in the development of strategic plans for individual clients, outlining a service plan and cross selling opportunities, and prospects
• Partner with team members to coordinate prospect pitches, product presentations, and requests for proposal