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Strategic risk mitigation and compliance oversight Financial oversight and capital budgeting for global facility management Global vendor and service delivery management Cross-functional and stakeholder engagement Sustainability and energy management initiatives...

Ownership and execution of a global Customer Success strategy tied to revenue and retention goals Definition and leadership of the global learning strategy to support onboarding, adoption, and ongoing success Design and refinement of segmented customer journeys covering onboarding, value...

End-to-end operational management and performance of all Portfolio Lease Administration services Ensuring performance against contractual SLAs, KPIs, and quality standards Driving a client-first service culture Providing dotted-line oversight of the Client Finance function Monitoring operational...