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OPERATÍV IGAZGATÓ / COO Folyamatépítés | Szervezetirányítás | Teljesítménymenedzsment | Energetika Olyan tapasztalt operatív vezetőt keresünk, aki már bizonyított nagyobb szervezet irányításában, és képes egy gyorsan növekvő vállalat működéséből átlátható, mérhető és számonkérhető rendszert...

• Guidance and development of a customer care organization
• Delivery of exceptional service to customers including order entry, order fulfillment, and complaints resolution activities
• Support of operational excellence
• Creation of a culture of continuous improvement and innovation

• Definition and ownership of the vision, objectives, and roadmap for digital value streams
• Representation of customer needs and digital trends for future capability development
• Leadership of ongoing enhancements and innovation across digital streams

• Lead, coach, and develop the Key Account Management team to drive customer acquisition, strategic account growth, and commercial excellence.
• Participate in setting revenue targets and sales forecasting.

• Develop and implement a Pharma & Med DACH commercial strategy to drive revenue growth and market expansion
• Set sales targets, KPIs, and performance metrics aligned with company growth objectives

• Run the weekly, monthly, and quarterly forecast process: facilitate calls with sales leadership, consolidate inputs, and present conclusions, not just data
• Surface pipeline risk proactively with a point of view on what to do about it, not just a report that something is off