Távmunka állások Külföldön (Ügyféltámogatás, adminisztráció)

• Contact debtors and insurers worldwide in a professional, assertive, and courteous manner.
• Submit and follow up on insurance claims to ensure timely resolution.
• Use specialized databases and research tools to locate debtors and obtain updated contact information.

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....