Php help css javascript jquery állások XXIII. kerületben (Ügyféltámogatás, adminisztráció)

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

In this role, you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB), achieving accurate & on-time updates that enable Continual improvement...

Key Tasks and Responsibilities: • Taking ownership of customer issues reported and seeing problems through to resolution. • Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues. • Following standard procedures for proper escalation of unresolved...

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...