Analysis állások XIII. kerületben (Ügyféltámogatás, adminisztráció)

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Administrative support of the Service Manager
• Document verification and distribution
• Pre-sales support (filling of quotations)
• Billing preparation: issuing, collecting and tracking of proofs of performance. Clarifying the deviations. Froward of the final documentation to the account/invoice department

• Managing assigned customer accounts in accordance with internal policies and compliance standards
• Identifying and resolving issues through root-cause analysis and ensuring timely follow-up
• Supporting system and process improvements
• Creating reports and monitoring customer orders in SAP

What you will do: This internship is an excellent opportunity to learn and develop your career. If you are fluent in English and Hungarian, have great analytical skills and like challenges, feel free to apply, and we will teach you the rest! You will be analyzing energy supply contract prices and...