Php help car javascript jquery állások Budapesten (Ügyféltámogatás, adminisztráció)

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including:

• Coordinate & support entire engagement lifecycle processes
• Maintain client and engagement information & database
• Monitor required conditions and documentation
• Maintain and update draft and signed contracts in contract database

Functional Complete day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions core values. Leverage deep understanding of...

Complete day to day customer service-related operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions’ core values....