Könyvelő program állások XIV. kerületben (Ügyféltámogatás, adminisztráció)

• Complete day-to-day customer service tasks to meet agreed service levels and KPIs
• Act as an escalation point for complex inquiries from external and internal customers
• Proactively resolve Key Account customer issues, collaborating with other teams as needed

• Manage property obligations including correspondence regarding terms of agreements, conducting rent reviews, renewals and other related negotiations.
• Ensure all data relating to retail sites are recorded in the Property Management system and discharged when required

• Managing assigned customer accounts in accordance with internal policies and compliance standards
• Identifying and resolving issues through root-cause analysis and ensuring timely follow-up
• Supporting system and process improvements
• Creating reports and monitoring customer orders in SAP

• Managing assigned customer accounts in accordance with internal policies and compliance standards
• Identifying and resolving issues through root-cause analysis and ensuring timely follow-up
• Supporting system and process improvements
• Creating reports and monitoring customer orders

• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and stakeholders in a professional, friendly and efficient manner
• Coordinating the allocated portfolio (key customers)’s queries end-to-end

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

Munkaszerződések, alvállalkozói és projektszerződések előkészítése, postázása Éves munkatárs- és ügyfélkiértékelések megszervezése Teljesítményértékeléshez kapcsolódó bónuszrendszer nyomon követése Szabadságnyilvántartás vezetése Céges események szervezése Bevételek és kiadások figyelése Heti és...