Junior tréner állások, munkák Ügyféltámogatás, adminisztráció kategóriában

Our client Philip Morris is looking for a Data Analyst based in Neuchatel or Lausanne (hybrid). ROLE PURPOSE: Enable data informed decisions by transforming raw business data (in particular IP Law internal data & publicly available patent data) into trustworthy and actionable insights and intuitive...

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

• Ensuring risk items are addressed in a timely manner through effective prioritisation of tasks.
• Proactively managing the trade allocation process to ensure timely execution of trade confirmations.
• Effectively driving forward business processes and client initiatives.

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Working on business analytics topics related to the sales performance of digital products within the connected car ecosystem
• Using cloud-based analytics tools such as Databricks, Power BI, Microsoft Azure, and GitHub
• Supporting stakeholders across more than 50 markets through direct collaboration

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Support global Market Access projects end‑to‑end: planning, timelines, task tracking, and follow‑up
• Organize global meetings and workshops (agendas, materials, minutes, actions)
• Actively support coordination and communication between Global and Local Market Access teams