Junior rendszergazda állások, munkák Ügyféltámogatás, adminisztráció kategóriában

• Rendszeres kapcsolattartás az ügyfelekkel, a forgalmuk figyelése, egyszerű elemzések és riportok készítése, valamint alapvető ügyfélszolgálati feladatok ellátása
• Kiszállítási és összekészítési feladatok kiadása, azok ellenőrzése és az ehhez kapcsolódó adminisztráció elvégzése

• Garanciális igények ellenőrzése, feldolgozása és adminisztrációja a vállalati szabályzat szerint,
• Kapcsolattartás kereskedőkkel a hiányzó dokumentációk, eltérések vagy technikai kérdések kapcsán,
• Garanciális trendek figyelése, ismétlődő problémák azonosítása,

Egyszeres könyvviteli programmal kapcsolatban telefonon és e-mailben érkező kérdésekben segítség nyújtása meglévő és új partnerek részére (könyvelés és bérszámfejtés) ...

• Bejövő e-mailek megválaszolása német nyelven
• Információnyújtás a szolgáltatásokról, termékekről
• Reklamációk kezelése higgadt, ügyfélbarát módon
• Adatok rögzítése ticketing rendszerben
• Adminisztrációs feladatok a belső rendszerekben

Adatlapok ellenőrzése, jóváhagyása, befizetések kezelése, webes adminisztráció, képek jóváhagyása, moderálás, e-mail ügyelet ellátása, elsősorban szlovákul. ...

Customer support and service Accelerating the development of email marketing among customers Coordinating and implementing customer and partner onboarding Quality assurance Preparing campaign results and creating evaluations, proactively deriving measures Regular communication with partners,...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

- Market Analysis: Support the identification and analysis of potential strategic partnerships, emerging market trends, and business development opportunities in promising technology fields - Strategic Assessments: Assist in evaluating key players and competitors in relevant technology sectors to...

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

• Ensuring risk items are addressed in a timely manner through effective prioritisation of tasks.
• Proactively managing the trade allocation process to ensure timely execution of trade confirmations.
• Effectively driving forward business processes and client initiatives.

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Working on business analytics topics related to the sales performance of digital products within the connected car ecosystem
• Using cloud-based analytics tools such as Databricks, Power BI, Microsoft Azure, and GitHub
• Supporting stakeholders across more than 50 markets through direct collaboration

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure