Tesztmérnök it állások, munkák Ügyféltámogatás, adminisztráció kategóriában

• Reviewing and approving incoming warranty claims based on technical requirements
• Managing tickets from the dealerships
• Communicating with partners mainly in writing and helping resolving warranty related questions

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

Customer support and service Accelerating the development of email marketing among customers Coordinating and implementing customer and partner onboarding Quality assurance Preparing campaign results and creating evaluations, proactively deriving measures Regular communication with partners,...

• Provide operational support to help customers meet their Electronic Monitoring (EM) objectives, including timely and accurate equipment deliveries and technical advice.
• Support the delivery of training and knowledge sharing sessions, both upon request and by identifying areas for improvement.

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.