Online termék menedzser állások, munkák Ügyféltámogatás, adminisztráció kategóriában

• Providing support to Tesco colleagues and customers in connection with Clubcard, Tesco Online and General Customer Service for Hungary
• Troubleshooting, delivering great service experience, resolving issues
• Taking ownership of the issue
• Escalating contacts efficiently

• Manage and screen shared company email accounts; respond to customer inquiries in writing or forward them to the appropriate department.
• Handle customer notifications, complaints, or clarification requests with professionalism and courtesy.

• Személyes jelenlét biztosítása a nyitvatartási idő teljes tartamában, a helyszíni ügyfélfogadás gördülékeny működésének támogatása
• Érdeklődő Ügyfelek adatainak rögzítése, valamint visszahívás ígérése a medior ügyfélszolgálati kollégák részéről

• Üzletág adminisztratív támogatása
• Beérkező kérdések, panaszok kezelése és áramoltatása telefonon és e-mailen keresztül
• Beszerzési rendelések ügyintézése (igények kigyűjtése, továbbítás a beszállítók felé)
• Dokumentumok folyamatos nyomon követése a Navision vállalatirányítási rendszerben

• Bejövő ügyfélmegkeresések (telefon, e-mail) kezelése, rendelésfelvétel, reklamációkezelés, problémák gyors és empatikus megoldása
• Beérkező email-ek/megrendelések folyamatos feldolgozása a belső informatikai rendszerben

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.Online Data Analyst - German (CH)A Day in the Life of an Online Data...

Customer Loyalty ConsultantRole PurposeThe purpose of this position is to handle customer inquiries related to the loyalty program that cannot be resolved directly by customer service via phone or written communication. This includes conducting thorough checks across relevant systems (e.g. Clarify,...

Customer support and service Accelerating the development of email marketing among customers Coordinating and implementing customer and partner onboarding Quality assurance Preparing campaign results and creating evaluations, proactively deriving measures Regular communication with partners,...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

FREELANCE SEARCH RELEVANCE ANNOTATOR   JOB TYPE: Freelance / Remote  LANGUAGES REQUIRED: NEAR NATIVE/ NATIVE-LEVEL OF GERMAN AND FLUENT ENGLISH PROJECT SUMMARY: We are seeking freelance contributors to participate in a search relevance annotation project aimed at improving e-commerce search quality...

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.