Senior territory ecosystem manager w m d partner driven enterprise growth customers germany állások Németországban (Ügyfélszolgálat, vevőszolgálat)

Serve as the main point of contact for a portfolio of up to 20–25 clients, building lasting relationships and acting as their advocate within suena...

• Working proactively with customers to develop their roadmap to improve consumption and maximizing the value of the customer's subscriptions
• Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio

• Manage and develop a defined international customer portfolio
• Handle the full order lifecycle: from intake, quotations, and pricing to contracts, invoicing, and post-sale support
• Communicate proactively with clients via email, phone, and occasionally in-person

• Supporting customers via phone and email
• Helping customers navigate everything from investments and saving to account services
• Making sure customers get the most out of Nordnet's tools and features
• Sharing customer feedback internally to improve our products and services