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End-to-end responsibility for the customer journey in support and service, from the initial inquiry through routing and processing to resolution and structured feedback collection...

In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments....

Provide application-based knowledge to support our customers - Prepare and execute presentations for Events, Trainings, Workshops, Webinars, etc. - Conduct onsite and online Trainings and technical Demonstrations - Proactively Participate at exhibitions, conferences and user meetings - Publish and...

• Responsible for order management during the whole process of order life cycle - order entering to JDE, checking the order
• Based on customer request checking the availability of the inventory
• Follow up with the customer
• Backorder reporting Processing the orders of consignment stock

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Manage end‑to‑end order‑to‑cash processes for Pro Audio business partners in the assigned sales territory
• Process and validate customer orders, confirmations, and invoicing via ERP and digital channels

First Point of Contact: You will act as the primary ambassador for our campsite partners across Europe, managing their inquiries end-to-end across email, phone, and digital channels with a solution-oriented mindset....

• Lead the Stakeholder Helpdesk team with regards to employee, budget and task management
• Ensure the best possible service for our stakeholders, regarding timely and effective communication on relevant topics
• Regular reporting of data analysis to detect critical points and trends