Field service commissioning engineer állások Németországban (Ügyfélszolgálat, vevőszolgálat)

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

• Responsible for retail areas
• Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
• Use negotiation tools to determine a customer's reason for delinquency

Be the first point of contact for our English-speaking customers in Eastern Europe, the Middle East, and Africa – managing communication, resolving incidents, and opening service cases with professionalism and care....

• Supporting customers via phone and email
• Helping customers navigate everything from investments and saving to account services
• Making sure customers get the most out of Nordnet's tools and features
• Sharing customer feedback internally to improve our products and services

Conduct extensive research both online, via dealerships and through the optical archive to find contact numbers and email addresses of clients that cannot be reached...

• Reaching out to delinquent customers using telephone and email
• Finding the most optimal way to convey the message and persuading the customer by applying your conversation and negotiation skills and innovative approach